Introducing Zelle® - a fast, safe and easy way to send money in minutes¹ to your friends and family, right from the GBT mobile app. Zelle makes it easy to send money to or receive money from people you trust - no matter where they bank². Find Zelle here in your GBT app.
Send money the way it was meant to be sent.
Send money directly from your account to theirs - typically in minutes¹
Send or receive money right from the GBT app.
Send money to almost anyone you know² using just an email address or U.S. mobile phone number.
Find Zelle in your GBT app.Log in and go to your menu. Scroll down until you see "Send money with Zelle®". Then, enroll with your U.S. mobile number or email address to get started.
Send.Select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.”
RequestSend your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, and hit send (if your friend isn’t enrolled yet, you can only send a request using their email address). When your friend responds, the money will appear in your GBT account.
Split.Zelle makes it easy to quickly split the bill with a built-in calculator. Just tap the ‘split’ button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share (Please note, if your friend isn’t enrolled yet, you can only send a request using their email address).
Send money in the moment.
WHEN YOU'RE BUYING MOM'S GIFT
Buy a gift for mom and get paid back fast without having to bug your siblings.
YOUR FRIEND FORGOT HIS WALLET BUT NOT HIS PHONE
Don't worry about covering your friends. Zelle lets you request money and get paid back quickly.3
FOR BIRTHDAY DINNERS WITHOUT THE MATH
Split the bill and get paid in a flash.1
GBT with Zelle FAQ
Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.
You can send money to friends, family and others you trust2. Since money is sent directly from your bank account to another person’s bank account within minutes1, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.
You can send, request, or receive money with Zelle. To get started, log into GBT’s mobile app and select “Send Money with Zelle®”. Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions, and you’re ready to start sending and receiving with Zelle. To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes1. To request money using Zelle, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”3. To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes1. If you have not yet enrolled with Zelle, follow these steps: 1. Click on the link provided in the payment notification you received via email or text message. 2. Select GBT. 3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle using that email address or U.S. mobile number to ensure you receive your money.
Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor2. Since money is sent directly from your bank account to another person’s bank account within minutes1, Zelle should only be used to send money to friends, family and others you trust. Neither GBT nor Zelle offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.
If your recipient has not yet enrolled with Zelle, the payment will remain pending and the money will not move from your account. If the recipient does not enroll within 14 days, the payment will expire, and the transaction will need to be made again. If the person you sent money to has already enrolled with Zelle, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money. If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 318-843-6228 so we can help you.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
2 Must have a bank account in the U.S. to use Zelle.
3 To send payment requests or split payment requests, the U.S. mobile number being used must already be enrolled in Zelle.